Privacy Policy

unscruff,™ Inc. (“unscruff”) is committed to protecting your privacy. This privacy policy (the “Privacy Policy”) covers the unscruff.com website (the “Site”). Please read below to review our Privacy Policy and the types of information we gather through our Site. In this Privacy Policy, “we”, “us”, “our” and other similar references mean unscruff and “you” and “your” and other similar references mean a specific user of the Site. By visiting the Site, you accept the practices described in this Privacy Policy.

Your use of the Site is also governed by our Terms of Use. Please know that our business changes constantly, and we may amend this Privacy Policy and our Terms of Use at any time and from time to time. Each time you use or visit the Site, you will be deemed to have accepted any such changes. unscruff shall have no obligation to notify you of any such changes other then posting such modifications on the Site. Therefore, you should review this Privacy Policy and our Terms of Use each time you use the Site. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the bottom of this page. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. [We will never materially change our policies and practices to make them less protective of customer information collected in the past without notice to you.]

What personal information about customers does unscruff and unscruff.com gather?

The information we learn from customers helps us personalize and continually improve your experience with our service. Here are the types of information we gather:

Personal Information You Provide Us: For purposes of this Privacy Policy, “Personal Information” is any information that identifies you, would enable someone to contact you, or that describes your relationship with unscruff. We collect and store Personal Information when you register to use our Site, ask a question, complete a form, conduct a transaction, or send us an email. While you are not required to submit any information to our Site, if you do not provide the requested information, you may not be able to access or use some of the features and functions of our Site and we may not be able to provide you with certain services. unscruff uses your Personal Information to complete transactions, respond to your requests, deliver the products and services you request, and notify you of promotions, updates or special offers (which may be offered by unscruff or one of our affiliates via email) that we think may interest you. If you are already receiving unscruff emails and not longer wish to receive such communications, simply follow the “unsubscribe” instructions that appear in every unscruff email, or contact us.

Cookies: Cookies are pieces of data assigned by a web server that uniquely identifies the browser on your PC. Web sites typically use temporary cookies called “session” cookies to ensure that you are recognized when you move from page to page within one site and that any information you have entered is remembered. Web sites also use cookies called “persistent” cookies to enable a Web site to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. unscruff attempts to install both persistent and session cookies when a user arrives at our Site. Cookies enable our systems to gather information about your navigational patterns through the Site. Viewers have the option to accept or disable cookies at any time through their browsers. If you block or refuse to accept cookies, or delete cookies between visits to the Site, you may not be able to access or use certain features or functions of the Site.

Server Statistics: We collect general statistics to track user trends, market data and demographic and psychographic data on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does not provide us with any personally identifiable information about our users. It helps us track “where” our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. As part of that ongoing analysis, unscruff also uses devices called “web beacons” to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into our Site, we may collect information, such as IP addresses, into a log file to be used to identify potential hackers to the unscruff Site.

Email Communications: We may receive confirmation when you open email from unscruff if your computer supports such capabilities. If you do not want to receive email or other mail from us, please contact us at HeyNow@unscruff.com and we will promptly remove you from our mailing lists.

Does unscruff share the information it receives to third parties?

We do not sell or share information about our customers, except in the specific cases described here:

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, developing systems, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless the customer consents otherwise). In the event that unscruff or substantially all of its assets are acquired, customer information will be one of the transferred assets.

Protection of unscruff and Others: We release account and other Personal Information when we believe release is appropriate to comply with the law, or protect the rights, property, or safety of unscruff employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How secure is my Personal Information?

We use physical, electronic and administrative safeguards to assist us in preventing unauthorized access, maintaining data accuracy, and correctly using your personal information. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your Personal Information to the employees, agents and officers of unscruff who need the information for their jobs.

We work to protect the security of your Personal Information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What about links to other Web sites?

Our Web sites might include links to third-party Web sites. We do not provide any customer Personal Information to these Web sites. We are not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third-party Web site linked to our Site, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party Sites.

Which information can I access?

unscruff.com gives you access to information about your account and your interactions with unscruff.com for the limited purpose of viewing and, in certain cases, updating that information.

What choices do I have?

You can always choose not to provide information, even though it might be needed to make a purchase. If you do not want to receive e-mail or other mail from us, please contact us at privacy@unscruff.com or call us at (310) 935-2343 between 9 and 6 PM Pacific time to be promptly removed from our lists.

Are children allowed to use unscruff and unscruff.com?

We do not direct any of our content specifically to children or sell products for purchase by children. Users of our Site are required to be at least eighteen (18) years old, and any user under 18 is not an authorized user. If we learn that a user is under thirteen (13) years of age, we will promptly delete any Personal Information we have collected about that user.

Conditions of Use

If you choose to visit unscruff, your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages, disputes, and choice of law. If you have any concern about privacy at unscruff, please email privacy@unscruff.com and we will work to address it.

Effective May 17, 2012
Last Updated July 26, 2012
 
 

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